Refund Policy

For one-time coaching programs (such as the Discovery Session or Transformation Program), you may request a refund within 7 days of purchase, provided no session has been delivered and no digital materials have been accessed.

Sessions that have already been delivered, and digital materials that have already been provided or accessed, are non-refundable. No refunds are given for missed sessions or partially used multi-session packages unless required by law.

If you have a multi-session package and wish to discontinue, you may request a prorated refund for any unused sessions, as long as the refund request is made within 30 days of purchase.

You may cancel your Monthly Partnership at any time. Your cancellation will take effect at the end of your current billing cycle, and no further charges will occur. Sessions already delivered are not refundable.

If you need to reschedule, please provide at least 24 hours’ notice. Missed sessions without notice are considered delivered and are not eligible for refund.

If you believe you were charged in error or made an accidental payment, please contact us promptly for review and resolution.

To request a refund, email contact@devongordon.life or use the Contact page. All requests are reviewed within 5 business days. If approved, refunds are processed via Stripe within 5-10 business days.

If you have a billing concern, please contact us directly before initiating a chargeback. We are committed to addressing your concerns quickly.